Overview

Thank you for shopping at Hovven.com!

We are committed to providing our customers with a positive shopping experience. Please review our return and refund policy carefully.

Returns and Exchanges:

• Unused and unopened items may be returned or exchanged within 30 days of purchase.
• Items must be returned in their original packaging with all tags and labels attached.
• We do not accept returns or exchanges on used items, sale items, or items marked as “final sale.”

Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund within 30 business days.
• If your return is approved, we will issue a full refund to the original payment method used for the purchase.
• Please note that it may take 30 business days for the refund to appear in your account.

Shipping costs:

• You are responsible for the cost of returning the item to us.
• Original shipping costs are non-refundable.
• If you receive a refund, the original shipping cost will be deducted from your refund.

Exceptions:

• We reserve the right to refuse returns or exchanges on any item that does not meet our return and exchange criteria.
• We will not be responsible for lost or damaged items during return shipment.

Lost or Damaged Items:

• If you receive a damaged or incorrect item, please contact us immediately at [email protected] or +1 510 256 9713.
• We will be happy to assist you with a replacement or refund.

Contact Us:

• If you have any questions about our return and refund policy, please contact us at [email protected] or +1 510 256 9713.